support microsoft windows 10

Microsoft Technical Support: So you can ask for help in Windows 10



Help Windows 10
When we have a problem with our computer, with Windows or with any other program, the first thing we usually do is look for information on the Internet to help us solve it. If you do not find it, the following usually is to ask for help from a known computer technician, or take it to a store where they can help us solve the problem. However, although many do not know, with the purchase of Windows we are also buying a technical support that gives us the right to consult directly with a Microsoft technician willing to help us, through the Internet, to solve our problem free of charge.

Due to the large number of scams related to technical support from Microsoft, many users distrust everything that claims to be Microsoft's support, even official and true support.

As we have said, Microsoft gives us the possibility to request technical assistance when we have a problem, both with your Windows system and with any other program. Next, we will explain how we can ask for help from Microsoft's official technical support from Windows 10.

How to contact Microsoft Technical Support in Windows 10
Microsoft has tried to make Windows 10 a system as simple and intuitive as possible. Therefore, in case you need help or support with our operating system, or with any other Microsoft application, we simply have to write in Cortana's search engine "Help" to see the Windows 10 help getting tool.

Get help Windows 10 technical support

Once you have entered the initial message for the help, click on "Next" and the tool will ask us to select the product for which we need support, as well as the type of support we need.

Product and problem to get help in Windows 10

Then, this technical support assistant will ask us through which means we want to receive the help, either by phone, by chat or by asking a question in the community (the forums) of Microsoft.

Choose type of help in Windows 10

We choose the medium that we choose, we will have to follow some or other steps. One of the fastest ways to contact is through chat. We will wait for our turn to arrive and start talking directly with the technician.

Get help in Windows 10 - Chat 1
Get help in Windows 10 - Chat 2
Get help in Windows 10 - Chat 3

Once we receive a response from the technician, we can start talking to him, explain the problem and try to solve it with the steps he indicates. And remember, the technical support of Microsoft will under no circumstances ask you for personal or banking information, nor will it charge us for the support.

Trust only Microsoft's official technical support
As we explained above, contacting Microsoft to request support is very simple and secure, provided that we do it directly from the application indicated in Windows 10. However, the network is full of scams of all kinds, scams led by hackers seeking supplant the identity of Microsoft to deceive the user to install spyware, malware, steal your data or get them to make a bank deposit.

Therefore, whenever we see an ad or a page that claims to be the technical support of Microsoft and offers help for something that we have not requested (for example, to eliminate viruses or correct hundreds of errors in the PC) we must distrust and avoid falling in the trap.