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How do I contact Skype's customer support service?



To contact Skype's customer service, go to this technical support request page.

What do I do if I have already contacted the Skype support service and they have not answered me?
We strive to respond as soon as possible. We respond to most inquiries within 24 hours. However, since most of them require an investigation, we can take more time to answer some questions.

If you sent a query through the official channels, you should have received an automatic response where we confirm that we have received your message. If you have received a confirmation message, we will respond shortly. If you have not received it, check the following:

Is the message in the spam folder?
Does the ISP (Internet access provider) block Skype email traffic?
Have you added the email domain @ skype.net to the list of safe senders of your email account?
More information on how to get assistance for Skype.

How do I look for help in the Community?
If you can not find the answer you are looking for on the Skype technical support website, the Skype Community has a large amount of information. Start with a search of your question. There is a good chance that the answer is there.

What do I do if I am looking for support for another Microsoft product?
To get help and support for another Microsoft product or service, visit the Microsoft support site or contact Microsoft customer support.

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